Three engagement formats. Each built for a different stage of readiness.
The right starting point depends on where your organisation currently stands, not on what a consulting firm's methodology requires. Here is a plain account of each option.
Back to HomeHow we structure the work.
Each engagement at Rattana Works begins with a short introductory conversation — usually around 30 minutes — to understand the organisation's current situation and what, if anything, is prompting the question about digital change. This conversation is free of charge and carries no obligation.
From there, we recommend one of the three engagement formats described below — or, occasionally, suggest that a different resource would serve the organisation better at this stage.
All engagements follow a structured but flexible pattern: written scope agreement, joint working sessions at intervals that suit the client, interim written outputs for review, and a final deliverable that the organisation owns and can maintain.
Digital Readiness Review
A focused engagement for Thai SMEs and mid-market firms that would like an outside reading of where they currently stand with respect to digital ways of working. The review covers current systems, data flows, team capabilities, and the practical considerations that tend to determine whether larger investments settle well.
Returns a written note with observations, open questions, and a short list of considerations for the leadership team to discuss before committing to any larger programme.
What the review covers:
- Audit of current systems and tools in use
- Review of data flows between teams and functions
- Informal assessment of team digital capabilities
- Identification of practical friction points
- Written observations and open questions for leadership
Technology Roadmap Engagement
An eight-to-twelve-week engagement that produces a two-to-three-year technology roadmap aligned with the client's operating priorities. The work covers current-state mapping, target-state articulation, sequencing of initiatives, and a considered view of cost, risk, and capability requirements.
Conducted jointly with the client's technology and operating leadership, with regular working sessions and interim drafts. The output is a document the client can maintain and adjust as conditions evolve.
The engagement produces:
- Documented current-state technology landscape
- Target-state description tied to operating priorities
- Sequenced initiative list with dependency mapping
- Cost and risk considerations for each initiative
- Capability requirements assessment
Transformation Advisory Partnership
A nine-to-twelve-month partnership for leadership teams undertaking a substantive change to how their organisation uses technology. The engagement combines monthly working sessions with ongoing written correspondence, support for vendor conversations, and quiet presence during steering committee meetings when helpful.
The pace is set by the client — the intent is to accompany a considered programme rather than to push a predetermined template.
The partnership includes:
- Monthly working sessions with leadership team
- Ongoing written correspondence between sessions
- Vendor conversation support and meeting attendance
- Presence at steering committee meetings (when useful)
- Agreed exit points at natural programme breaks
Which engagement may be a better fit.
The three formats address different situations. This comparison may help orient the choice, though the introductory conversation is a more reliable way to decide.
| Readiness Review฿11,200 | Roadmap Engagement฿38,400 | Advisory Partnership฿65,900/mo | |
|---|---|---|---|
| Best for | Organisations unsure where to start | Organisations ready to plan investment | Organisations in active transformation |
| Timeline | 2 – 4 weeks | 8 – 12 weeks | 9 – 12 months |
| Working sessions | 1 – 2 | Weekly throughout | Monthly + correspondence |
| Vendor support | |||
| Exit flexibility | |||
| Steering attendance |
Standards that apply to every engagement.
Confidentiality
All materials handled in accordance with PDPA. No client details shared without explicit permission.
Vendor neutrality
No commercial relationships with platform providers influence the advice given in any engagement.
Written scope
Every engagement begins with a scope document. No work begins without written agreement from both sides.
Continuity of advisor
The same advisor leads from scope agreement to final deliverable. No handoffs after the engagement begins.
Bilingual delivery
Sessions and documents in Thai, English, or both — to whatever mix suits your leadership team.
Agreed exit points
Longer engagements include agreed review points. Either party may close at these junctures without penalty.
Not sure which service fits your situation?
The introductory call is a more reliable way to decide than any comparison matrix. It costs nothing and takes around 30 minutes. We can talk through where your organisation is and which engagement format, if any, may be worth considering.
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